MB
Mario B
1 reviews | Active since Jan 2010
07 Nov 2018, 11:09
Why am I even still a customer of FNB
Your chat service is the worst thing ever invented; and your website and app do NOT cater for my requirements. I have complained about this before, but as expected, deaf ears is where it was heard???
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Nov 2018, 11:26Good day Mario,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
FNB (First National Bank)'s reply07 Nov 2018, 11:26
Official
Good day Mario,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one