PD
Peter D

1 reviews | Active since Aug 2016

10 Nov 2017, 09:06

Why

Why have a number for international calls and then you put folks on hold and then wonder why they are angry and give them stick I spent R500 on airtime to get an answer and I want to know who I can bill for this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2017, 10:27
Official

Hello Leo-murph,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

Best regards,