Who receives the interest on duplicate debits?

<p>What's the point of having the best digital banking when your customer service is so pathetic? <br />I'm waiting for a duplicated debit of R7448 reserved entry to be reversed while I'm paying interest on a debit balance for your error. I've received an email on stating:</p> <p>"Kindly note that the funds have been manually released into your account, and the balance in your account has increase with those amounts.</p> <p>Contact the FNB Private Clients Service Suite on the details below should you require any further assistance.</p> <p>Kind regards,</p> <p> Rachel Mothapo "</p> <p>I'm still waiting for the funds to be made available. This is the 2nd incident. I don't have time to waste every time fnb duplicates an entry. Why should I complete dispute form when you made a mistake. Take ownership.</p> <p><br />Seriously can't wait to switch... to another bank.<br />#keenforanotherbank</p>