VK
Vince K
1 reviews | Active since Dec 2010
16 Apr 2015, 18:35
Who is my private banker???
I've been calling for three days now trying to get into contact with my private banker and I keep being told I don't have one assigned to me and that still assigned to premier banking. What is going on?<br> <br> There are issues with my FNB app and it's driving me crazy and NO one is helping me! This is ridiculous. Contact me urgently.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Apr 2015, 07:40Hello vincekruger,
hank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 668351.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
hank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 668351.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply17 Apr 2015, 07:40
Official
Hello vincekruger,
hank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 668351.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
hank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 668351.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)