KW
Ken W

1 reviews | Active since Oct 2016

11 Oct 2016, 09:59

Whisky Tango Foxtrot

<p>What has become of the service levels of banks????</p> <p> </p> <p>After reading an add posted on FNB's website offering a range of offs**** accounts in the Channel Islands,</p> <p>I made application to them fto open and account. This was almost two months ago, even after sending numerous reminders they have not even bothered to acknowledge receipt of my application.</p> <p> </p> <p>It would appear they are clearly not interested in my business even after being a client of theirs for over 20 years. The obvious choice going forward would be to move ones busness elsewhere. </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:15
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one