MO
Moniezia O

1 reviews | Active since Apr 2015

24 Mar 2016, 11:27

Where is the staff?

For the past week I visited the branch in Vanderbijlpark Vaal Mall more than once only to wait almost an hour to be assisted due to Only 2 out of 5 consultants available.<br> <br> Budget Cuts??<br> <br> This is unacceptable!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2016, 11:34
Official
Hello Moniezia,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 893752.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)