Where is the private banking

When they say come and join FNB and get your access to a private banker if you join FNB Platinum Cards..<br> <br> Well I have the Cheque and the Credit card, And I am moving my accounts rather to another bank that will keep to <br> <br> what they sell. <br> <br> Platinum Account holders!!!!! There is no private banker it is a help line same as online banking!!!!!!<br> <br> And they can not even help you more than the normal call centre. <br> <br> I am with FNB for more the 15 years now. And would rather move after this big fiasco. <br> <br> Please explain to your Customers before you try to sell something that is not the true what they getting.<br>