Where is my money?

Still no resolution. This is now ridiculous! I booked 2 bus tickets on 30 December 2024 via FNB and eBucks. On 5 January 2025 I cancelled the tickets with Eagle Liner and Intercity Xpress. I requested a refund. I was informed that I could expect the refund within 7-14 days. I have since then followed up almost daily and I am yet to receive my refund. This has now become ridiculous. Are you *****ing my money Eagle Liner and Intercity Xpress? And are you aligned with these ******* FNB and eBucks? FNB called me, I sent all the proof that Eagle Liner Intercity Xpress cancelled my booking and agreed to a refund. Yet I have still not received any further feedback or my money. I don't care who has to pay this refund, but I want my money back.