MB
Maryna B
1 reviews | Active since Feb 2019
11 Feb 2019, 11:39
Where is my Investment?
This bank doesn't even deserve one star! Their online “call me back” service is a joke! I invested some money a few months ago at fnb on a 32 day plan, 35 days ago I requested that they pay out my investment. Needles to say no money has been deposited into my account after many, many phone call! Save yourself the headache and don't bank with FNB!
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Feb 2019, 12:49 Good day Maryna,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Feb 2019, 12:49
Official
Good day Maryna,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)