1 reviews | Active since Jul 2011
Where is my data?
I recently received an email detailing a promotion where I can get 1GB of FNB Connect Data simply for transacting on the FNB Banking App.
I've met all of the requirements set out by FNB, but still no sign of the data on my FNB Connect Sim.
Not the first time something like this has happened.
Why does it always have to be such a battle everytime FNB offers "Promotions".
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)