1 reviews | Active since Aug 2010
Where is my credit card ???
My credit card expires this week on 31 October 2018. I have not received my new card yet. I received a call from DSV couriers at the end of September. I couldn't talk then and didn't know if the call was genuine. Since that time no-one has called back. I have gone into Walmer Park branch in PE - they couldn't help other than to say my card is with the couriers and that they will contact me. They have not. I sent an email a week ago via the FNB contact us facility on my online account. Absolutely no response from that. Shocking service. Never had these problems in the past. Bottom line will I ever get my credit card ????? or should I close my account ???
Good Day Janette
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Janette
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***