Where is my card?????

I just finished University and started working a few months ago.<br> <br> So I decided to upgrade my card from a youth account to a more suitable account.<br> I went via online banking to request a new card, a employee called me back and the process to create and order my card and account went quite swiftly.<br> <br> I was told that my card would arrive within 3 working days..... AS IF!!!<br> <br> It is now a moth later and my card is still not at the CRESTA branch as I requested.<br> I called for further information on this situation and the long weekend was to blame.<br> <br> 2 weeks later still no card? Wonder if that is also the long weekend fault?<br> <br> I expected excellent service from FNB but all I got was a whole month without a card...<br> <br> Thanks FNB you just proved my expectations wrong, get it together.<br>