RA
Ridah A

1 reviews | Active since May 2018

31 May 2018, 12:43

Where has your service gone to FNB???

My cheque card is expiring today and i had to contact the branch to find out where my replacement card is. The only solution they can offer me is to have the card delivered tomorrow. I cannot sit without a valid card. To top it off, this is a private clients account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2018, 14:56
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***