1 reviews | Active since Jun 2016
Where has my money gone?
<p>I did an EFT on 25 April 2016 from Standard Bank to FNB. I accidentally quoted the number of the card on my Cheque Card instead of the account number. I reported it to both banks and I'm being sent from pillar to post. I cannot afford losing R4 000-00 and I can no longer afford being treated like an idiot. </p> <p>What can I do? Anything? Nobody is willing to help me.</p>
Good day lebuitendag,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
As per our telephone conversation I will revert back to you with feedback as to the what we have managed from our side and what steps to follow to have your concerns addressed.
We apologise for any inconvenience caused. Your reference for the above complaint is 935486.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day lebuitendag,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
As per our telephone conversation I will revert back to you with feedback as to the what we have managed from our side and what steps to follow to have your concerns addressed.
We apologise for any inconvenience caused. Your reference for the above complaint is 935486.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)