RM
Riana M
1 reviews | Active since Apr 2012
20 Mar 2019, 10:05
Where has my money disappeared to?
I have a credit card account with FNB and there is no balance on the account, I mistakenly trf money into the account yesterday and the money has just disappeared. Its not in my cheque acc and not in the credit card account so where is the money? Surely the money should be in the credit card account?
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
20 Mar 2019, 11:16Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
FNB (First National Bank)'s reply20 Mar 2019, 11:16
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one