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Neil N

1 reviews | Active since Dec 2010

10 May 2018, 09:36

Where do I see the interest rate in my account on the FNB website?

I'm trying to see what interest rate my account has, I've looked everywhere on the FNB site and it seems as if FNB does not pay you any interest on the moneys that you have in the account. I've tried to use the "contact us" option in the FNB online website a while ago but they did not seem to understand my question. I don't know where to ask besides physically going to the bank which is rather annoying.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2018, 10:46
Official

Good day Niel,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Business Banking who will be in contact with you.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one