GM
Gravity M
1 reviews | Active since Oct 2009
19 Feb 2015, 18:14
When will my money be returned?
Funds were reserved on 20 January 2014, at AVIS branch from FNB cheque card.<br> Car was returned, rental amount debited on 20 January 2015, the money that was intially reserved was not cleared.<br> <br> I fi****-in the debit/cheque card dispute form on 14th Febuary 2015 to get my money released. <br> <br> I'm still waiting, I want to know when my money will be released, as AVIS recerived all the rental amounts due.
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FNB (First National Bank)'s replyOfficial
20 Feb 2015, 08:35Hello Gravity,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628248.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628248.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Feb 2015, 08:35
Official
Hello Gravity,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628248.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628248.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)