KM
Kenneth M

1 reviews | Active since Jul 2013

10 Feb 2016, 00:03

When will justice prevail ?

I contacted FNB Law On Call more than a week ago via sms and after waiting more than 20 minutes got through to a\ lawyer\", just to be cut off after 30 seconds . So I called again and got Deon on the phone . So I explained my case and Deon informed me that I should forward him the relevant documents to ascertain if my case will be deemed worthy enough to proceed to court . This was more than a week now . Since then NO emails, NO calls NO contact from Deon or any of the\" Law On Call\" department . My question is when will we see justice in this country ?If the so called lawers are not willing to stand up for justice anymore, then who will ?That is what lawyers get paid for is it not ??Is it to much to ask for at least a call or some kind of feedback as FNB makes sure I get charged for the service every month .I wonder how long FNB will take to respond on Hello Peter????2016/02/09 11:55pm ...let the countdown start!"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2016, 09:22
Official
Hello kennethmaarman,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 865683.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)