NM
Nonduduzo M
1 reviews | Active since Jul 2018
30 Dec 2019, 16:36
When smart is ACTUALLY stupid
Thank you so much for nothing. I app**** telephonically for my daughter's FNBy account and the card was delivered. I submitted all relevant documents to the courier company only to find out that the documents are not submitted to the bank and that I would need to visit my branch to verify the FICA requirements. What was the point of this whole process? To date I haven't had time to visit the branch and my daughter's card is inactive.
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Dec 2019, 08:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply31 Dec 2019, 08:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***