NG
Nicola G

1 reviews | Active since Feb 2014

31 Jul 2018, 11:58

whats the point of online query/help if they dont reply??

I would give ZERO stars if i could! I have tried on numerous occasions to use the query/complaints section on the website/online and I have yet to receive any response or help?? Whats the point of having the option!!!

If someone could please contact me via email or on my cell AFTER 4:30pm that would be great.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 12:22
Official

Good Day Nicola ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***