lW
leon W

1 reviews | Active since Oct 2010

13 Jan 2019, 23:54

????? WHAT WOULD IT TAKE, FNB, TO GET THIS SIMPLE PROBLEM FIXED ??????????

FNB, WHAT WHOULD IT TAKE TO GET THIS PROBLEM SORTED?

I HAVE CONTACTED MY PERSONAL ONLINE BANKERS= NO RESULTS

I HAVE EMAILED MY PERSONAL BANKER= NO RESULTS, EMAIL BOUNCES BACK

I HAVE PHONED NUMEROUS TIMES= NO RESULT, MANAGERS DON'T PHONE BACK AFTER PROMISING TO DO SO!

I HAVE GONE TO THE BRANCH=NO RESULTS, YOU SIT AND WAIT ONLY TO GET TO A CONSULTANT THAT SHOVES A PHONE IN YOUR EAR TO SPEAK TO SOMEONE IN CALL CENTRE!

I HAVE COMPLAINED ON HELLO PETER= NO RESULTS, JUST COURTESY CALL TO TELL YOU THAT SOMEONE WOULD CALL YOU!!!!!

LAST RESORT , I HAVE GONE TO WESTGATE BRANCH TO SEE THE FRIENDLY BRANCH MANAGER= NO ****EN RESULTS!!! HE HAS NOT THE DECENCY TO CALL BACK

WHERE DO I GET HOLD OF THE CEO OF FNB SEEING THAT HE TRAVELS AROUND BECAUSE HE DOES NOT HAVE AN OFFICE?

MAYBE HE KNOWS HOW TO FIX A SIMPLE PROBLEM

HOW CAN A FRIENDLY BANK BE SO ****EN CLUELESS AND NOT CARE TO RETURN CALLS.

ARE THERE KNOWLEDGEABLE STAFF TO FIX THIS UTTERLY SIMPLE PROBLEM.

ARE THERE PEOPLE THAT CARE ENOUGH TO JUST CALL BACK AND PRETENT TO TRY AND HELP?

I HAVE BEEN NICE, I WAS PATIENT, I WAS TOLERANT THAT LEAD TO ME BEING ****ED ON !!!

I NEED TO DO MY BUSINESS, NOT WORRY ABOUT GETTING SIMPLE BANKING MATTERS SORTED!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2019, 14:43
Official
Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Credit Card Department and have requested that they make urgent contact with you.

 I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
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