aA
antsmiler A
1 reviews | Active since Jan 2017
27 Mar 2019, 12:15
What were you thinking when you picked CCD Couriers
Guys common. How are you still using CCD Courier. They struggle to keep track on their drivers, and if you need help, their drivers don't answer. Please consider someone else. I mean just Google CCD couriers. Not happy at all.... and I still don't have my card...
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
27 Mar 2019, 13:01Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply27 Mar 2019, 13:01
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
aA
antsmiler A's updateReviewer Update
30 Mar 2019, 17:04It seems updating this review is no longer an option with Hello Peter. I can thankfully say that this issue was resolved the next day. I thank you for helping me so quick, was 1 small issue with activation of the card but that was instantly dealt with by the branch. Will write a new(edited) review about this case. Thank you again. New review found here - https://www.hellopeter.com/first-national-bank/reviews/what-were-you-thinking-when-you-picked-ccd-couriers-edited-got-my-card- **********
aA
antsmiler A's update30 Mar 2019, 17:04
Reviewer Update
It seems updating this review is no longer an option with Hello Peter. I can thankfully say that this issue was resolved the next day. I thank you for helping me so quick, was 1 small issue with activation of the card but that was instantly dealt with by the branch. Will write a new(edited) review about this case. Thank you again. New review found here - https://www.hellopeter.com/first-national-bank/reviews/what-were-you-thinking-when-you-picked-ccd-couriers-edited-got-my-card- **********