1 reviews | Active since Feb 2010
What services, there is no service
On the 5th December I got a new personal phone. Not realising that I had to keep the old one to set up my enterprise banking profile on the new device Since then I’ve been struggling with FNB enterprise banking non stop. They only communicate via email, can’t pick up the phone to assist you. When you call them they are “always” experience high volumes of calls and you’ll be assisted when a consultant becomes available. When you go to a branch you must make an “appointment” to see enterprise banking personal. Like they are some high powered executives who’s time is more valuable than a customers time. FNB clearly has no respect for individual and small businesses people time, they would rather go out of their way to not assist you. They need to change the slogan from “How can we help you” to “How we annoy your day” “Bank of the changables” to “ How can we negatively change your Mind” Support Number ***5
I didn’t write on Hello Peter to get a useless apology. FNB can stick the apology where the sun never shines.
I wrote on here so that people that is looking for a business bank, won’t consider FNB.
Your Service is pathetic.
Even if you get the problem resolved before the end of the day. The damage caused by FNB can’t be un done.
In the new year, I’ll convince the fellow directors that we will find another bank to continue with.
I didn’t write on Hello Peter to get a useless apology. FNB can stick the apology where the sun never shines.
I wrote on here so that people that is looking for a business bank, won’t consider FNB.
Your Service is pathetic.
Even if you get the problem resolved before the end of the day. The damage caused by FNB can’t be un done.
In the new year, I’ll convince the fellow directors that we will find another bank to continue with.