WHAT'S HAPPENING AT FNB

I transferred a payment from my FNB account to another FNB bank account, as I've been doing for the past 2 years (to the same FNB account). I queried this eventually on 11 March 2015 when I could get through to them after several attempts. I was SMS'ed a call reference number and informed that someone would get back to me within 5 working days. This morning when I phoned FNB (after 10 working days), Mandla told me the account I've been transferring the moneys too, does not exist. I was transferred to Lesego who informed me that Jackie is working on my query. I asked to speak to a manager, I'm still holding on. I had a chance to log onto HELLOPETER.COM, check FNB status and log this complaint and I'm still waiting for the manager!!!