What next FNB....

<p>on tuesday i logged a complaint regarding my credit card today is Friday and i still havent received any feedback yet. On wednesday i received an SMS informing me that my debit order date will be changed from 1 August to the 18th and if i dont want the change to happen i need to reply to the SMS. I only get paid on the 20th of each month so of cause i dont want it to change. I have been battling since Wendsday to speak to someone to ensure this change doesnt happen. On wednesday i was tranferred to the incorrect department, incorrect number, kept on hold for about 10 minutes before the call was disconnected. Today Friday i was transferred by the same person on 3 occassions to a number that was not available. I called again and spoke to someone who told me i was unable to speak to anyone regarding my query for changing my debit order as they were running a campaign and i'm not allowed to speak to these people, talk about customer service. What do i do? I dont want my debit order to be changed yet i cant speak to anyone not make the change happen. I wasw told to respond to the SMS and trust it will not be changed. REALLY NOW?? </p>