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christopher D

1 reviews | Active since May 2018

14 May 2018, 09:29

what *** service

this poor ***,i spent hours of my airtime calling fnb,to resolve this matter. again this morning i called they just keep passing the buck, i had a temp loan that was paid off same month last year and still reflecting as not paid, is there anybody that can do there job at fnb and know what they are doing? thats why i moved my buisiness accounts over too NEDBANK than too get this poor service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2018, 13:15
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)