What is wrong with my bank?

Item: FNB (First National Bank)
Rating: 2
Author: Marlisa B

THIRD transaction in 10 days. Payment deducted from bank. Vendor did not receive. PAYMENT FOR TAKEALOT went through bank but they did not receive. Paid for prepaid power not received. Paid for makro online vendor did not receive. <br> <br> This money went off my account. Prepaid power still not resolved. Why must I pull teeth to get attention from my bank?

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Replies (1)

FNB (First National Bank)'s replyOfficial

11 Nov 2015, 16:07

Hello Botmar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 810600.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Nov 2015, 16:07

Official