What is going on at FNB?
Last month I submitted a complaint about FNB not charging my new MacBook Pro to my budget account and debiting my credit card instead. This was remedied. Now they have charged me interest on the amount they charged to the wrong place. This is not acceptable or ethical. They also failed to make the auto debit of R2319 on the 2 Jan. Please resolve this with immediate effect. Thank you
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Replies (1)'s updateReviewer Update
22 Mar 2021, 14:28This complaint took FNB over a month to reply to and when they did they did not answer the question or refund me the interest that they charged me erroneously. If this is not remedied in 10 working days I will leave HNB after 20 years of banking there. Not prepared to but up with shocking service Ref ***
's update22 Mar 2021, 14:28
Reviewer Update
This complaint took FNB over a month to reply to and when they did they did not answer the question or refund me the interest that they charged me erroneously. If this is not remedied in 10 working days I will leave HNB after 20 years of banking there. Not prepared to but up with shocking service Ref ***