What is Going on ?

About 2 weeks ago i bought the Xbox one for R429,00 a month from Dot FNB with no problems.<br> After i logged in to my Banking app this weekend to find that I have four Xboxes listed under my devices section.<br> I then called smart devices, to be put on hold for 10 min then just to get the call cut.<br> So i tried again, then all that was told to me was they will look in to it, and it will take up to 2 weeks.<br> So now the 25th comes, then what ? Must I pay 4 Times for 1 Product ?<br> Really this is very unprofessional from FNB !<br> I would like to get a more professional and comforting response and solution <br> before the first debit order goes off.<br>