SZ
Sibusiso Z

1 reviews | Active since Nov 2011

11 Mar 2016, 12:26

What is FNB good for?

FNB is advertising that we switch our accounts to them lately.. I app**** for a home and they declined it saying I have a judgment against my name. I believe the judgement they are referring to is less than R300 for an account that I was not even aware was not paid in full 4 years ago.. that account was settled in 2011 as soon as I was aware of it. Did they even check? Some years ago I app**** for a loan of R35 000 with FNB and they declined. Nedbank granted me the loan & I paid it back in full within 3 months. My experience with FNB has been nothing short of disappointing. Why should I even consider switching my accounts with them when everything I've app**** for has been declined thus far. What is FNB good for other than e-wallet?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Mar 2016, 12:57
Official
Hello sbuzulu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 886913 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)