1 reviews | Active since Mar 2017

09 Jun 2025, 10:10

What happened to Steve?

Having been an FNB client for years, my portfolio including two business accounts (one platinum) or so I was sold, a substantial credit card facility, a substantial business overdraft, countless Petrol cards, a home loan, car finance, and personally a FNB private wealth account. Now I'm also not much of a loyalty card person. So, NO Dischem, Spar, Checkers or any of that BS because I do not need this **** in my life. So, when flying I have always had the privilege of using the SLOW lounge facilities due to my "private Wealth and Business" or so I have been SOLD! So it's been to my sheer amazement and embarrassment, I may add that my last two three trips I have been turned away. Fortunately I also have an INVESTEC account (please note FNB) and thank God for the efficiency of INVESTEC because my embarrassment was saved through the bidvest lounge. Anyway upon querying this refusal to access I was intelligently informed ( I use that term loosely) that I no longer am entitled to access in a SLOW lounge because my eBucks level is not up to scratch (Also last year I have three eBucks accounts linked to my various bank acvount. Last year I spent a substantial amount of those out of the various accounts on takealot items. 20 000 I think. So the fact they rate me as not good enough or that perhaps the imbeciles haven't realised that I do have 3 eBucks accounts and required them to be linked but the idiots just don't get it. Same as they don't get your change address or anything else. Steve we want you back.) and since they are now the controllers of such unless I have the relevant eBucks level or associate points I can just take my Private Wealth account and **** off!! They don't want Private Clients anymore. So I asked you this dear friends and you ****ing FNB geniuses if all that is required is an eBucks pint card to access a slow lounge why the hell am inpaying all these additional bank costs for "private wealth" and "platinum business" and all the other nonsense from these sub educated employees if as a "special client" I can't even access a slow lounge. My opinion is that if I was, the idiot CEO of FNB I would resign before I am fired or this bank crashes completely. It leaves me grasping for an explanation. What happened to "Steve" and the good work he did winning clients.....FNB you bunch of sub educated ****holes....I would rather bank with CAPITEC or simply stay with INVESTEC where the smart money bank. VIVA VIVA FNB!!

So the moral of the story my friends is that I no longer require a "private wealth wealth " account or a "platinum business account " all I need is BB T card and an eBucks accounts. Geez what a **** I've been all the years. Did I over think it? Was I over sold the benefits of private wealth with FNB.

The sad part : FNB to please answer either of these questions however I fear that as per norm they just hide, ignore and ***ar in their world of incompetence and **** business practice! VIVA FNB!! SPINELESS IDIOT ***ARDS.

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Replies (2)
's update11 Jun 2025, 09:55
Reviewer Update
So low and behold, I have had three different people call me! Everyone of them had a different story and op-inion. The last clown...get this....from Ebucks trying to explain what i must do to fix my eBucks acc.....ARE YOU MENATALLY CHALLENGED LADY?. So nothing and I mean nothing about what the value of having a PRIVATE WEALTH ACCOUNT means. These imbeciles actually believe their own BS, that the privilege for some reason is in the eBucks and F* all to do with your Private Wealth or your "FNB rated R4.5 mil" net worth. Ebucks is what you need. MUPPETS I tell you!! So people for all intents and purposes you do not need private wealth at FNB just a BoB T card and an EBucks acc and you're great for points and SLOW lounges. So go **** on your PVT WLTH ACC cos what it's worth to these clowns.
's update12 Jun 2025, 09:50
Reviewer Update
24 hrs later and waiting....these muppets are so stupid they're eating themselves from within!!