WHAT HAPPENED TO FNB SERVICE DELIVERY

I own a business which has a current and Corporate Credit Card with FNB for many years. Ever since we had the Credit card I have processed the payment to the Corporate control account via online banking as a transfer of funds from the business current account to the corporate control account. Yesterday 18th May 2015 was the due date for the payment and when I transferred the funds my transfer was rejected with a ERROR MOVEMENT INVALID BETWEEN ACCOUNTS message displayed on my screen. I tried several times to make the transfer but to no avail the error message came up every time. I contacted online banking and Marek Szutowicz tried to assist me and informed me that he could not see anything on his side and would escalate the problem to their technical department & diverted me to the business banking department for who I waited 35 minutes without reply and hung up.<br> Is this now a means to force me to reinstate the debit order I cancelled to save on bank charges as the debit order cost is more than double that of a transfer so as to make more money I'm not sure. What I'm sure of is this needs to be rectified immediately & my card unblocked without excuses or further inconvenience to me.