1 reviews | Active since Apr 2014
what does FNB want to achieve with ATM Service
On Friday afternoon 15.05.2015 i went to the ATM in pinelands Spar, there were some strange screens at the atm and because the customer before me behaved very suspiciously, i did not use the atm. i then went to Howard Centre. All going well i successfully completed my transaction. i heard my card click to exit the machine but no card appeared. I cancelled, no card. next minute a slip appeared to say my card has been retained.<br> i went on saturday morning, the bank was closed (it was 11 am) and i was under the impression the bank closes at 11.30. i was told that my card may be cancelled but i should come back on Monday.<br> <br> on the 1st of May, a very important day for debit orders, payments and sassa customers, i went to the same HC FNB ATM and there were \no deposits"accepted ??what?? but our debit orders will be screeming out of our accounts soon??? but that is a new ATM ??? and customers will be charged for a new card issue??? i dont know any more...banking is becoming stressfull and expensive and the bankers are making money but we never have money!!! what now ! """
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 685055.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 685055.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
