What criteria is needed?
<p>When viewing this site: https://www.fnb.co.za/cheque-accounts/smart-phone-tablet-offer.html</p> <p> </p> <p>It states: *As an existing client with a Gold or Premier Cheque Account, Premier Plus Cheque Account or a client of FNB Private Clients you could enjoy savings on a range of devices, exclusively from FNB! Also available for Young Professionals, One Account, Islamic Finance and RMB Cheque Account holders. </p> <p> </p> <p>What criteria is necessary for this? I have had my device for 22 months, I am level 5 on ebucks and have a permier cheque account and have not received a cent discount.</p> <p> </p> <p>Thanks</p>
Good Day Mr Wileman,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Wileman,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)