What brilliant customer Service from Semakeleng!

Semakaleng Ramela (SR) from the Premier Banking Suite game me such brilliant service! <br> I wanted to change date of payment. She assisted me. Explained to me many times in different ways how this would affect me. <br> <br> Getting on with life and having long forgotten our exchange...<br> SR called me back just before payment date to re-explain and remind me about what we had chatted, again explaining ramifications. <br> Thoroughly appreciated! <br> <br> Once again, getting on with life... <br> SR still made sure that the next billing cycle was followed through with another exchange.<br> This was initiated by SR to find out if i was happy with the new payment date and its implications. <br> This really is some outstanding customer service! <br> Once again, gratefully appreciated! <br> <br> Semakaleng is an asset to your team and should be acknowledged as such! <br> She really does ensure that your FNB brand lives up to your slogan: How can we help you! <br> <br> Congrats Semakaleng and keep up the brilliant service!