1 reviews | Active since Mar 2009
What bad service
Why do you have personal bankers and more if they are almost never available when you need their service..? I receive a statement for an account (Trust Account) on 5 October 2018 and yesterday after me having to spend my time to find out the account has been CLOSED without any communications, or nmotice. This needs to be recified without delay
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)