1 reviews | Active since Sept 2016
What are those ***** insurance charges you're paying for?
Warning: FNB will not reverse charges if you are put under duress and forced use your credit card and pin. Despite you being a victim of a crime, they will simply claim that you put your pin in and authorised the transaction and will refuse to assist you with a refund or insurance claim or reversal. They will refuse to allow you to escalate your request or allow you to get in touch with a manager.
You'll be better off with almost any other credit card company.
Good Day Gerard de Jong,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gerard de Jong,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***