What an experience by one of the most leading banks in SA apparently

<p>I have 3 calls open with FNB been given the run around by different people. They implement new ebucks rules but their staff are not ready to handle the changes nor the banking systems. 1. The Islamic Banking profiles is a big JOKE! none of their products qualify for the investment option of 10k bal and 2k sched. payment option. So now F. Isaacs ignoring all my emails and messages as they trying to see where to push the blame for this mistake of advising clients incorrectly on their products. 2 No one is able to port SIMS on FNB yet as nobody knows why! leave the telco business to the telcos i guess... but you made sure to change the rules for July!. 3 After logging a call to reverse ********** transactions on my Pvt banking account and being told the money will not come off my acc as I acted very quickly on the same day... Guess what no response from the credit card dept besides we attending to your call on 2 ocassions and this happened over a month ago!!! Great Service guys keep it up... no wonder you guys are being hacked so much. I dont even know why I pay the premium to have a private banker when I find the inforamtion between the various departments are so disparate that exists.</p>