1 reviews | Active since Jun 2015
What a waste of time !!!
<p>I am so frustrated with FNB right now !! Since I opened my premier account I was promised that I will only pay R100 more per month. I got billed over R450.00 this month alone wiht all their fees !! I phoned to cancel my account on the 22nd of February already moved all my debit orders myself to my gold FNB account as even this is an issue for personal bankers when I asked to switch debit orders from one fnb account to another. I was told that my account is in exess of R437 all in bank fees by the way !! After I was told that my fees stay the same only my monthly payment is R100 more when they upgraded my gold account!!! I paid that money and called back to cancel now its another R60.00 in admin fees I asked the lady for what and that my online banking statement currently reflects I am in credit of R3.06. I want this account Cancelled immediately !!! Its not been in use since last month due to all this issues I JUST WANT IT CANCELLED ! </p> <p> </p> <p>At this time I am still keeping my Gold cheque account but will be cancelling this soon aswell with all the issues from FNB this last two months I Dont need a Bank like this !!! </p> <p> </p> <p> </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
