BH
Brian H

1 reviews | Active since Jun 2016

24 Jul 2016, 11:55

What a useless bank, how can you be so completely off line

<p>Standing at the till with a trolley full of groceries and I can not pay because my trusted bank can't do eonough to keep at least one system online. I tried to use my debit card, that was declined, then my credit card, that was also declined, then, I went out side to the Standard bank ATM because you useless people can't even put up an ATM in a convinient location, and that tells me some sort of error has occured. Your bank better waive my bank charges and reduce them significantly because now I have to have 2 bank accounts because you people can't handle business as usuall!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2016, 07:45
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 973303

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)