ZT
Zimkita T
1 reviews | Active since Jul 2015
08 May 2026, 09:58
What a useless bank
I bought a Flexi cash voucher on April 12 and I was unable to use it because they offer a product and not train Checkers staff, so because no one knew what to do with the voucher, I requested a refund that I was told would happen 7 days after. We're in May now and I haven't heard back, I WANT MY MONEY BACK.
Helpful (0)
Replies (2)0
Replies (2)ZT
Zimkita T's updateReviewer Update
08 May 2026, 10:20I don't need any of this, just pay me back my money. You are always making empty promises and never see to anything, reverse my money back into the account it was used from.
ZT
Zimkita T's update08 May 2026, 10:20
Reviewer Update
I don't need any of this, just pay me back my money. You are always making empty promises and never see to anything, reverse my money back into the account it was used from.
ZT
Zimkita T's updateReviewer Update
08 May 2026, 11:44Over and above having to wait for a month for my refund, I must an additional 5 days? You lot are disrespectful because this is what I've received from FNB since April.
Dear Valued Customer,
FNB Complaint Reference ***NF has been sent to Customer Resolution Centre.
We will endeavor to resolve your complaint within five (5) business days.
A Service Advisor will contact you within 24-48 hours to discuss your complaint
Kind regards,
Aamir Dawood
Service Recovery Advisor
Service Provider: Chief Operating Office
COO Business Unit
***
Dear Valued Customer,
FNB Complaint Reference ***NF has been sent to Customer Resolution Centre.
We will endeavor to resolve your complaint within five (5) business days.
A Service Advisor will contact you within 24-48 hours to discuss your complaint
Kind regards,
Aamir Dawood
Service Recovery Advisor
Service Provider: Chief Operating Office
COO Business Unit
***
ZT
Zimkita T's update08 May 2026, 11:44
Reviewer Update
Over and above having to wait for a month for my refund, I must an additional 5 days? You lot are disrespectful because this is what I've received from FNB since April.
Dear Valued Customer,
FNB Complaint Reference ***NF has been sent to Customer Resolution Centre.
We will endeavor to resolve your complaint within five (5) business days.
A Service Advisor will contact you within 24-48 hours to discuss your complaint
Kind regards,
Aamir Dawood
Service Recovery Advisor
Service Provider: Chief Operating Office
COO Business Unit
***
Dear Valued Customer,
FNB Complaint Reference ***NF has been sent to Customer Resolution Centre.
We will endeavor to resolve your complaint within five (5) business days.
A Service Advisor will contact you within 24-48 hours to discuss your complaint
Kind regards,
Aamir Dawood
Service Recovery Advisor
Service Provider: Chief Operating Office
COO Business Unit
***