Avds
Andrew van der spuy

1 reviews | Active since Jul 2011

03 Aug 2016, 05:43

What a useless bank

<p>I made my minimum payment already for the month yet 3 days after FNB debits my ABSA account for the minimum amount. I initially paid 3 times the minimum amount. So why the hell would you debit my ABSA account still. But you know what really grinds my nuts is the fact that on Saturday my ABSA account was debited and today on Wednesday the amount is still ****ing in uncleared!!!!! You assholl! Clear my ****ing payment you incorrectly took from my ABSA account. Why the **** must I wait 5 ****kng days before you deem the payment valid and move it from unclear to clear. I TRULY HATE FNB!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Aug 2016, 07:09
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 984401

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)