AN
Anton N
1 reviews | Active since Aug 2015
24 Oct 2015, 07:33
What a shock!
I could not believe that a company in 2015 will be able to come up with a Data service that is slower and more useless than a 56k modem 20 years back. Well Cell C/ FNB Connect managed that. <br> To my dismay I got a Cell C data sim through FNB Connect and up to now are unable to use it. My 3G speed-test shows 0.6MB/s download and 0.04MB/s Upload. This is what I achieve with full signal. <br> Fortunately I do not have a contract. I will crawl out of this data and never touch anything from Cell C again. <br> <br> @ Cell C<br> @FNB<br> Please do not bother to respond, I am already on Vodacom. That was the only way I could get data access to complain about your poor well, useless Data service.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
24 Oct 2015, 08:11Hello NelsterZA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795789.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795789.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Oct 2015, 08:11
Official
Hello NelsterZA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795789.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 795789.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
