1 reviews | Active since Dec 2016
What a ****!
In December I move down a rewards level (which makes a difference of about 5000 ebucks - R500). I check their calculator and see that I was denied points on my monthly unit trust deposit. On enquiry, they argue that the deposit is not valid. I send them a screenshot. Subsequently I have had no resolution and it's been a month.
Utterly poor service and dishonesty to score a buck. The consumer always loses - definitely also the case at FNB
Good Day,
Thank you for your posting.
Your complaint regarding eBuck's reward levels and allocations has been noted and routed to the relevant department for investigation and resolution.
I do apologise for the frustration and inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for your posting.
Your complaint regarding eBuck's reward levels and allocations has been noted and routed to the relevant department for investigation and resolution.
I do apologise for the frustration and inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)