NJ
Nisha J

1 reviews | Active since Feb 2012

22 Jul 2015, 15:35

WHAT A PLEASURE SPEAKING TO KYLE

I would like to thank Kyle Meyer for being so patient and assisting me with a smile. I purchased a device from FNB and I was not sure how to connect my new sim card I called the call center and was assisted by Kyle he was so polite and answered every question of mine. I called the day before and spoke to Promise in the same department who was so useless she was chatting on her cellphone while speaking to me a customer on the other line which is so unprofessional and she kept saying to me sorry what did you say because she was not paying attention to what i was saying but on the whole Kyle is a true asset to the company. Keep up the excellent attitude kyle :-)

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello Nish0305,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Kyle Meyer.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"