1 reviews | Active since Nov 2016

22 Nov 2016, 10:31

What a pleasure

<p>Andrew Habedi - FNB Clearwater Mall - made my switch to FNB such a pleasent experience. the kindness empathy and genuine time and empathy he showed was somthing i have to make mention to. He knew what he was doing and had patience (after me coming there full of rage because of an experience at my previous bank) he was the most helpful person i have met - thats customer service, up to charging my phone for me when it went dead and we were activating the acocount! follow up emails and keeping me up to date. My wish is that all consultants could be a little like this and there would be very happy clients! </p> <p> </p> <p>thank you Andrew for all your help</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2016, 10:53
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment FNB. I will be sure to pass on your thanks and comments to management remember we value you as our client .We endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
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