What a Joke!

This bank is a joke! They punt the fact that they make things easier but in fact, they make things more difficult.

My advice to them, don't promise something that you cannot deliver!!!!

They nagged me to move my banking and bond account to them and that they would make it so easy to do so. They promised they would open the bank account but not activate it.

So I got the card and then tried to use their app....only to be told that the OPT is being sent to a cell number that I have not used for about 2 years! They never asked me for my telephone information and have called me on my current number, yet they use my now non-existing number for OTP!

And here is the kicker.... I now have to go to an FNB atm or branch in order to change the number which I never gave to them in the first place!

FNB, you are a joke! You want my business, make empty promises, inconvenience me and then still expect me to move from NEDBANK to FNB!!!!

Truly laughable!!!!!

It was not me begging you for an account!