1 reviews | Active since May 2012
What a great ****
<p>I was called a few weeks ago for an life insurance, that I declined and did not accept or agree to. Next minute I had an debit order going off, I phone right away to quiry it. Funny I was called to ask why I was canceling the Life insurance and how they can better the service. I asked them, how tey can ask this if I did not agree in any way that I want insurance. I was just told they will cancel it on my request, but a refund of the funds is inpossible. I asked if they can proof with their recordings that I did agree to the Insurance, and the reply was just it was reviewed. I asked to get the proof, and was told it was reviewed and that is what it is.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
