GL
Gaynor L

1 reviews | Active since Jan 2015

26 Nov 2015, 11:08

What a great Bank

I recently had a bad experience at the ATM at FNB Sasolburg Branch. But with the bad comes the good. I met Andries our branch manager what a great person. He heard my complaint and acted immediately, he kept me in the loop all the time and is still doing so. I really want to thank him for all his assistance and they way that he is treating me he makes me feel that I am a person and not just a number. Andries I which there was more people like you in the world. Please do not leave our branch our Sasolburgers will be lost without you.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello ***nor1234,

I've received your compliment that you logged. Thank you so much for taking the time to compliment Andries at our Sasolburg.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"