SM
Sinovuyo M
1 reviews | Active since Sept 2018
31 Jan 2019, 12:07
What a disappointment in FNB
Today is day 71 I logged a dispute with this bank and it hasn't been resolved. i have a reason to believe that they are doing nothing about about it, Teven Petersen doesn't even bother to give me an update.
I urge this pathetic bank to be proactive and tell me that they are unable to resolve my dispute. I will make my decision from there, Im starting to be disgusted now by seeing your Logo , your app on my smartphone, today your service fee went through, Im wondering what services you are charging because your below average service should be costing nothing.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Jan 2019, 14:39Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply31 Jan 2019, 14:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
