SM
Sinovuyo M

1 reviews | Active since Sept 2018

31 Jan 2019, 12:07

What a disappointment in FNB

Today is day 71 I logged a dispute with this bank and it hasn't been resolved. i have a reason to believe that they are doing nothing about about it, Teven Petersen doesn't even bother to give me an update.

I urge this pathetic bank to be proactive and tell me that they are unable to resolve my dispute. I will make my decision from there, Im starting to be disgusted now by seeing your Logo , your app on my smartphone, today your service fee went through, Im wondering what services you are charging because your below average service should be costing nothing.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2019, 14:39
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)